Mystery

• Calls
• Shopping
• Guest ...

The Mystery Shopping service allows companies to check upon the commercial attitude of their staff and the quality of service delivered in shops, restaurants, hotels, service outlets, call centres, B2B Agencies and the like. We can also check that any Head office guidelines in terms of merchandising, display and sales are being correctly implemented.

MSR projects are custom-made and developed together with the customer, both in design and in reporting terms.

Field reliability: MSR believes that Customers deserve the most reliable field personnel: that is why MSR centrally recruits and trains only the best professional Mystery Shoppers.

MSR S.r.l. - P.IVA: IT-11219300156